FAQs

Q: Why do I have to get my dog assessed before ordering meals?

A: Like humans, every dog different needs, likes and health issues. But unlike humans, its hard for our furry friends to tell us how certain foods make them feel. So, by checking your pet, we can create a special menu to cater specifically to their needs for long term health and happiness!

Q: Why we are different to others?

A: We customised meals for your dog to cater its own unique needs. We only use the highest quality raw ingredients sourced from human-grade suppliers. No additives, fillers or preservatives, no sugar.

Q: My Vet has recommended very expensive dog food, should I buy it?

A: Don’t switch your dog to a “different food”, feed your dog fresh food to eliminate allergy issues, strength immune system, manage behaviour and improve skin. FOOD IS A MEDICINE EVEN FOR DOGS!

Kibble: Did you know Kibble has shelf life of 3 years? It’s an expensive processed food which our animal shouldn’t eat at all! Just like human food, even the most expensive dry food is full of chemicals and hidden ingredients - meat meal, meat derivatives, sugar, preservatives, additives and very often grains.

Tinned food: Wet food is highly processed and cooked at very high temperatures destroying many natural nutrients in the food. They also tend to be high in sodium and low quality source of fats.

Q: What is a healthy snack for my dog?

Healthy snacks include apple, watermelon, carrot and blueberries!

Q: Is the assessment/check up painful for my dog? He hates going to the vet because he knows he will get a needle.

A: We love animals and it’s important to us that they have a friendly and non-invasive assessment. Its completely pain and stress-free! The process is quick and simple. Just send us a small hair sample from your dog—no need to go anywhere. We’ll take care of the rest to complete the assessment.

Q:Why does my dog smell and could you recommend a good products to reduce the odour?

A: Your dog smell because his body is trying to get rid of the toxins from his food. Masking the smell with shampoo and fragrances is not a long-term solution. Choose a chemical-free, healthy diet and your doggo will be less windy and smelly!

Q: What's hidden in a dry food?

A: Meat and animal derivatives' is defined as "All the fleshy parts of slaughtered warm-blooded land animals, fresh or preserved by high temperature treatment, and all products and derivatives of the processing of the carcass or parts of the carcass of warm-blooded land animals". -ground bones and other parts of animals (fur, paws, ears, tongue) Milled into a powder and added to kibble!

Q: How much food a dog should have?

Dog's Weight Fresh Food
1-5kg. 125g
6-10kg. 250g
11-20kg. 500g
21-30kg. 750g
31-40kg. 1000g
41-50kg. 1250g

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